Making Changes To Your Personal/Business MCAA Roadside Assist Account policy
Membership’s may be registered under the name of an individual, company, organisation or motorcycle hire company, membership is not transferable to another person. Your membership will be active in 48hrs.
Member Login/Account Information Changes
You can login to your account via the website and entre your user name and password and update your personal or company information, e.g. address, telephone number, email address, company details.
Making Changes To Your Motorcycle Policy Cover
If you simply want changes to your existing policy e.g. motorcycle details, open a support ticket via your account and send through the new motorcycle information e.g. make, model, year, vin number, registration number and this will be updated within 24hrs. This helps us verify you are the holder of the account and for security reasons or call for assistance 1300 952 500.
As a member you are able to renew your policy via your personal account (invoices) to renew, email reminders are also generated to remind you your policy is due to expire soon.
Automated Payment Renewal
If you would like automated renewals see Billing and Manage Credit Card via your personal account and entre and save your credit card details, to cancel automatic payment, please open a support ticket via your personal account requesting the cancelation of your automatic payment method.
Own more than one motorcycle?
Once you have set up your account you can add and pay for extra motorcycles at anytime, for private and business customers under (Order New Service) Via your account.
Business/Hire Motorcycles or Scooters
Unlimited motorcycles & scooters can be added to your business MCAA account. (Order New Service) Via your account.
This also applies to promotional savings using promotion codes advertised.
Becoming A Member
We suggest you make sure you enter the roadside assistance number into your mobile phone 1300 952 500 for safe keeping, we don’t send out member cards & members because MCAA members have access to their accounts.
Roadside Terms and Conditions and limits apply to the services read the terms and conditions at deciding whether Motorcycle Assist Australia roadside assistance is right for you.