Making Changes To Your Personal/Business MCAA Roadside Assist Account policy:

Membership’s may be registered under the name of an individual, company, organisation or motorcycle hire company, however membership is not transferable to another person. Your membership will be active in 48hrs.

Member Login/Account Information Changes:

You can login to your account via the website by entering your username and password. If required you may update your personal or company information, e.g. address, telephone number, email address, company details.

Didn’t receive a copy of your invoice?:

Check your email spam folder for your purchase confirmation, invoice & login details.

Making Changes To Your Motorcycle Policy Cover:

If you simply want changes to your existing policy e.g. motorcycle details, open a support ticket via your account and send through the new motorcycle information e.g. make, model, year, vin number, registration number and this will be updated within 24hrs. This helps us verify you are the holder of the account and for security reasons or call for assistance 1300 952 500. 

Membership Renewal:

As a member you are able to renew your policy via your personal account (invoices) to renew, email reminders are also generated to remind you your policy is due to expire soon.

Own more than one motorcycle?:

Once you have set up your account you can add and pay for extra motorcycles at anytime even using any promotion code listed for private customers under (Order New Service) via your account.

Business/Hire Motorcycles or Scooters:

Unlimited motorcycles & scooters can be added to your business account at anytime (Order New Service) via your account, this also applies to promotional savings using promotion codes advertised.

Roadside Assist Contact Information:

We suggest you enter the MCAA roadside assistance number 1300 952 500 into your mobile phone in the event that you need us. Upon registration with MCAA you may access your account details via the member portal.

Instant Cover Australia Wide:

Not A Member Need Assistance? Even if your not a member we can help you with roadside assistance right now call 1300 952 500 no need to worry we are here to help with instant cover we are only a phone call away and you wont be stranded on the side of the road.

Motorcycle Accidents & Recovery Assist 24/7 365 Days:

Have peace of mind knowing we can assist you in organising accident related recovery, Motorcycle Accident Assistance & Recovery 24/7 365 days this will be at the members expense and payable upon request, in most instances you can claim your towing invoice and have it reimbursed from your insurance company when making a claim for accident repairs.

Buy Now Pay later:

PayPal has launched a new buy now, pay later solution called PayPal Pay in 4. Pay in 4 is available to Australian PayPal account holders on eligible purchases from $30 AUD and available at checkout. Pay in 4 purchases are divided into 4 payments staggered over time. There are no interest fees, late fees or sign-up fees for consumers.

Terms and Conditions:

Roadside Terms, conditions and limits apply to the services, please read the terms and conditions prior to deciding whether Motorcycle Assist Australia roadside assistance is right for you.